All orders on our website are pre-orders, allowing us to deliver freshly sourced, high-quality hair extensions just for you. Here’s what to expect:

Delivery Policy

Delivery Time

Orders will be processed, sourced, and shipped within 7-10 Days from the date of purchase.

Shipping Notifications

You’ll receive an email with tracking information once your order has shipped.

Shipping Carrier

We work with reputable carriers to ensure timely and secure delivery of your products.

  • Please note that delivery times may vary slightly due to high demand, holidays, or unforeseen circumstances.

  • In-Person Pickup Option 

    Prefer to pick up your order in person? We offer in-person pickup for added convenience!

Pickup Notification

You’ll receive an email notification when your order is ready for pickup, typically within 3-5 Days.

Pickup Location

Our pickup location will be shared with you in your confirmation email.

Hours for Pickup

Pickup is available by appointment only. Please contact us via email or phone to arrange a time that works best for you.

  • If you’d like to choose in-person pickup, please select this option at checkout or email us to make arrangements.

Order Tracking

Once your order is shipped, you’ll receive an email confirmation with tracking details to follow your package’s journey. If you have any questions about your order status, please reach out to us via email.

Customer Support

For any inquiries regarding your order, feel free to contact us:

📧 Email: support@thehalosuite.com

📞 Phone: +1 (470) 336-5810

Our team is here to assist you with any questions or concerns.

Thank you for trusting The Halo Suite with your beauty needs! We’re excited to bring you top-quality hair extensions and an unforgettable experience.